Privacy Policy

DENISE TEXTILE SOCIETA' A RESPONSABILITA' LIMITATA SEMPLIFICATA operates this store and website, including information, content, features, tools, products, and services, in order to provide you, the customer, with an appropriate shopping experience (the "Services"). DENISE TEXTILE S.R.L.S. is supported by Shopify, which allows us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or any other transaction through the Services or when you communicate with us. If there is a conflict between our Terms and Conditions of Service and this Privacy Policy, the Privacy Policy shall prevail in relation to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read this Privacy Policy and understood what is described regarding the collection, use, and disclosure of your information.

PERSONAL DATA WE COLLECT OR PROCESS

When we use the term "personal data," we refer to information that identifies or is reasonably linked to you or another person. Personal data does not include information collected in anonymous or anonymized form, so that it cannot identify you or be linked to you. We may collect or process the following categories of personal data, including inferences drawn from such personal data, based on your interaction with the Services, where you live, and as permitted or required by applicable laws:

Contact details including name, address, billing address, shipping address, phone number, and email address.
Financial data including credit card numbers, debit card numbers, financial account numbers, card payment data, financial account details, transaction details, payment method, payment confirmation, and other payment details.
Account data including username, password, security questions, preferences, and settings.
Transaction data including items you view, add to your cart, add to your wishlist or purchase, return, exchange, or delete, and past transactions.
Communications with us including the information you include in communications with us, for example if you submit a dispute to customer support.
Device information including information about your device, browser or connection network, IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, as well as how and when you interact with or browse the Services.

SOURCES OF PERSONAL DATA

We may collect personal data from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or provide your personal data to us;
Automatically through the Services including through your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers including when we instruct them to implement certain technology and when they collect or process your personal data on our behalf;
From our partners or third parties.

HOW WE USE YOUR PERSONAL DATA

Depending on how you interact with us or which Services you use, we may collect your personal data for the following purposes:

Providing, personalizing, and improving the Services. We use your personal data to provide you with the Services, as well as to enforce our agreement with you; process your payments; fulfill your orders; remember your preferences and the items you are interested in; send you account-related notifications; process purchases, returns, exchanges, or other transactions; create, maintain, and manage your account; arrange shipping; facilitate returns and exchanges; allow you to post reviews, and create a personalized shopping experience, for example with product recommendations related to your purchases. This may include using your personal data to personalize and improve the Services.
Marketing and advertising. We use your personal data for marketing and advertising purposes, for example to send you marketing, advertising, and promotional communications via email, text message, or postal mail, and to show you online ads for products and services within our Services or on other websites, also based on items you previously purchased or added to your cart and other activities within the Services.
Security and fraud prevention. We use your personal data to authenticate your account; provide a secure checkout and shopping experience; detect, investigate, or take action against any fraudulent, illegal, unsafe, or harmful activities; protect public safety and our services. By choosing to use the Services and register an account, you assume responsibility for protecting your credentials. We recommend that you do not share your username, password, and other access data with anyone.
Communications with you. We use your personal data to provide customer support; provide you with answers; offer you effective services, and maintain our business relationships with you.
Legal reasons. We use your personal data in accordance with applicable laws or in response to valid legal processes, including requests from authorities or government agencies; to investigate or participate in depositions, potential or ongoing lawsuits, or other legal proceedings; to enforce or investigate potential violations of our terms or policies.

HOW WE DISCLOSE PERSONAL DATA

In certain circumstances, we may disclose your personal data to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, storage, fulfillment, and shipping).
With business and marketing partners to provide you with services and marketing advertisements. For example, we use Shopify to offer personalized ads with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your data in accordance with their privacy policies. Depending on where you reside, you may have the right to ask us not to share your data for the purpose of showing you personalized marketing and advertisements based on your online activity with different merchants and websites.
When you ask or authorize us to disclose certain information to third parties, for example to ship your products, or when you use social media widgets or integrations for sign-in.
With our affiliates or within our corporate group.
In connection with a business transaction such as a merger or bankruptcy; in compliance with any legal obligations (including responding to subpoenas, search warrants, and similar requests); to enforce terms and conditions of service or policies, and to protect or defend the Services, our rights, and those of our users or other people.

RELATIONSHIP WITH SHOPIFY

The Services are supported by Shopify, which collects and processes personal data related to your access and use of the Services to offer and improve the Services for you. In order to offer and improve the Services for you, the data you submit to the Services will be transmitted and shared with Shopify and third parties that may reside in countries other than yours. Furthermore, to help you protect, grow, and improve your business, we use certain advanced features of Shopify that incorporate data and information received from you through your interactions with our store, as well as with other merchants and with Shopify. To provide such advanced features, Shopify may use personal data collected from your interactions with our store, as well as with other merchants and with Shopify itself. In such circumstances, Shopify is responsible for the processing of your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for such purposes. For more information on how Shopify uses your personal data and the rights you may have, you can consult Shopify's Privacy Policy for Consumers. Depending on where you reside, you may exercise certain rights regarding your personal data through the Shopify Privacy Portal.

THIRD-PARTY WEBSITES AND LINKS

The Services may feature links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you may have to accept their privacy and security policies and other terms and conditions. We do not guarantee nor are we responsible for the privacy and security of such sites, nor for the accuracy, truthfulness, and reliability of the information contained therein. Information that you provide in public or semi-public contexts, including information you share on third-party social platforms, could also be viewed by other users of the Services and/or by the users of said third-party platforms, without restrictions on their use by us or by third parties. The fact that we include such links does not imply any endorsement by us of the content of such platforms nor of their owners or operators, except as disclosed in the Services.

CHILDREN’S DATA

The Services are not intended for use by minors, and we do not knowingly collect personal data of children under the age of majority in your jurisdiction. If you are a parent or guardian of a minor who has provided us with their personal data, you can contact us using the contact details provided below to request its deletion. As of the effective date of this Privacy Policy, we are not aware of the "sharing" or "sale" (as those terms are defined in applicable laws) of the personal data of individuals under the age of 16.

DATA SECURITY AND RETENTION

Please note that no security measure is perfect or impenetrable and that we cannot guarantee "absolute security." Furthermore, data you send us may not be secure during transmission. We recommend that you only use secure channels to communicate sensitive or confidential information to us. The retention period for personal data depends on several factors, such as whether we need such data to maintain your account, to provide you with the Services, fulfill legal obligations, resolve disputes, or enforce other contracts and policies.

YOUR RIGHTS AND CHOICES

Depending on where you reside, you may enjoy one or more rights regarding your personal data, among those listed below. However, these rights are not absolute and may only apply in certain circumstances, and it may happen that we reject your request within the limits permitted by law.

Right of access/knowledge. You may have the right to request access to the personal data we hold about you.
Right of erasure. You may have the right to request the deletion of your personal data in our possession.
Right of correction. You may have the right to request the correction of your personal data in our possession.
Right of portability. You may have the right to receive a copy of your personal data in our possession and to ask us to transfer it to a third party, in certain circumstances and with certain exceptions.
Right to opt out of sale or sharing for targeted advertising. Depending on where you reside, you may have the right to opt out of the "sale" or "sharing" of your personal data or its processing for purposes that fall under "targeted advertising," as defined by applicable privacy laws. Please note that if you visit our website and the Global Privacy Control (GPC) opt-out preference is enabled, we will automatically treat this as an opt-out request for the device and browser you use to visit the website. If we are able to link the device sending the signal to a Shopify account, we will also apply the opt-out request to that account. For more information on the Global Privacy Control, you can visit https://globalprivacycontrol.org/. In addition to the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent by your browser or device.
Communication preference management. We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option present in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

If you are a resident of the United Kingdom or the European Economic Area, and subject to the restrictions and limitations imposed by local laws, you may exercise the following rights in addition to those mentioned above:

Objection to processing and restriction of processing: You may have the right to ask us to stop or limit the processing of your personal data for certain purposes.
Withdrawal of consent: Where your consent is required to process your personal data, you have the right to withdraw it. If you withdraw such consent, this will not affect the lawfulness of the processing based on your consent before the withdrawal.

You may exercise any of these rights where indicated in the Services or by contacting us using the contact details provided below. For more information on how Shopify uses your personal data and your rights, including those related to data processed by Shopify itself, you can visit https://privacy.shopify.com/en.

You will not be discriminated against for exercising these rights. We may need to verify your identity before processing your requests, within the limits permitted by applicable laws. In accordance with applicable laws, you may appoint an authorized agent to make requests on your behalf in order to exercise your rights. Before accepting a request from an agent, we will require them to provide proof that they have been authorized by you, and we may ask you to verify your identity directly. We will respond to your request within the reasonable timeframes required by applicable laws.

COMPLAINTS

In case of complaints regarding how we process your personal data, please contact us using the contact details provided below. Depending on where you reside, you may have the right to appeal our decision by contacting us through the contact details provided below, or to report your complaint to your local data protection authority. For the EEA, you can find a list of the data protection authorities responsible on the website of the Italian Data Protection Authority (Garante per la protezione dei dati personali).

INTERNATIONAL TRANSFERS

Please note that we may transfer, store, and process your personal data outside of the country where you reside.If we transfer your personal data outside of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant UK authorities, unless the data transfer is to a country deemed to provide an adequate level of protection.

CHANGES TO THIS PRIVACY POLICY

We will update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the website, update the "Last Updated" date, and provide notice as required by applicable laws.

CONTACTS

If you have any questions about our privacy policies or this Privacy Policy, or if you wish to exercise any of your rights, you can send an email to denisetextile@pec.it or contact us at:

DENISE TEXTILE SOCIETA' A RESPONSABILITA' LIMITATA SEMPLIFICATA

Via Brega 10, 36027 Rosà (VI), Italy

Tax ID / VAT No.: 04041520240 | REA: VI - 374195

For the purposes of applicable data protection laws, we are the controller of your personal data.